Customer Relationship Management
AD currently provides CRM services for our clients including direct mail, telemarketing, home delivery, loyalty programs, consumer data storage and a call center. Our CRM systems are also used to track & measure the promotions and marketing campaigns. The CRM software can also be used to identify and reward loyal customers / consumers over a period of time. The software can automatically synchronize suitable appointment dates, times, and methods for customer contact generated for further follow-up action.