Partner Support

If you encounter a product issue, we recommend first contacting the retailer or seller where the product was purchased.

Please prepare the following information to facilitate the support process:

If additional assistance is required, you may contact AD for guidance on the appropriate support channel.

Distribution information may be shown on the product label or packaging where applicable. If you are unsure, contact us with the product details and we will help you verify the relevant information.

AD primarily operates as a distributor, supplying products through authorized retail and commercial channels. Consumers can purchase our distributed products through participating retailers and approved sales channels.